We've moved to a new Support Centre!
If you need to log a support ticket, please email [email protected].
For assistance with our Active products, visit the Active Support Centre.
For resources related to all other products, visit the Business Fitness Support Centre.

Whitelist URLs - Master

If you or your firm are running a firewall, please ensure that for each product you are using, the below websites are allowed to connect through your firewall. 


TABLE OF CONTENTS


Notes:

  • Azure East and South-East for file shares port 445 (specific URLs can be provided if required)
  • HowNow Database connection requires port 1433.    

Active

General URL's

https://my.businessfitness.com.au

https://dataverse-api.businessfitness.com.au

https://identity.businessfitness.com.au
https://esp.aptrinsic.com/


Active Workpapers

https://workpapers.businessfitness.com.au

https://workpapers-addin.businessfitness.com.au

https://workpapers-api.businessfitness.com.au
https://workpapers-prd.service.signalr.net/


Active Ledger

https://ledger.businessfitness.com.au

https://ledger-addin.businessfitness.com.au

https://identity.businessfitness.com.au


Active Documents

https://acrobatservices.adobe.com/*


Other Active Document URLs:

https://dc-api.adobe.io/*

https://p.typekit.net/*

https://use.typekit.net/*

https://p13n.adobe.io/*

https://adocssharedprd.blob.core.windows.net/*



HowNow

HowNow On Premise & Add-ins

https://businessfitness.auth0.com

https://portal-api.hownowhq.com

https://files.hownowhq.com

https://hownowportal.blob.core.windows.net (Downloads from the Portal)

http://www.businessfitness.net (FTP downloads)

https://seq.hownowhq.com

http://businessfitness.blob.core.windows.net (Email Manager and Office Add-In updates)

http://api.businessfitness.net (HowNow Server used for Data Sync)

http://api.workflowmax.com

Mail address: smtp.sendgrid.net Port: 587

https://api.keen.io


HowNow Portal

https://portal.hownowhq.com
https://portal-admin.hownowhq.com
https://portal-api.hownowhq.com
https://files.hownowhq.com
https://sign.hownowhq.com
https://preview.hownowhq.com
https://businessfitness.auth0.com
https://api.keen.io
https://hownowportal.blob.core.windows.net
https://seq.hownowhq.com
https://identity.businessfitness.com.au


HowNow X

https://licensingconfig-api.hownowhq.com/

https://hub.hownowhq.com/

https://identity.businessfitness.com.au/

https://seq.hownowhq.com/

https://portal.hownowhq.com/

https://portal-admin.hownowhq.com/

https://api.keen.io

http://businessfitness.blob.core.windows.net

https://bfsoftware.blob.core.windows.net

https://files.hownowhq.com

https://preview.hownowhq.com

https://sign.hownowhq.com

https://hownow.businessfitness.com.au   


Smart Workpapers

https://identity.hownowhq.com

https://workpapers.hownowhq.com

https://api.keen.io

https://seq.hownowhq.com

http://businessfitness.blob.core.windows.net

https://hownow-smartworkpapers-v2-api.azurewebsites.net

https://workpapers-api.businessfitness.com.au


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