Software Requirements
| Software | Minimum version |
| Operating System* | Windows 10 |
| Server Operating System | Windows Server 2016 |
| Office** | Office 2019/365 |
| Browsers^ | Chrome, Edge, Firefox |
| .NET Framework | Version 4.6.2 |
Software requirements are based on mainstream support from Microsoft, click here for more details: https://support.microsoft.com/en-us/lifecycle
* Non Windows environments are not supported.
** Requires Microsoft Outlook connected to Microsoft Exchange for the HowNow Email Manager.
** Requires local version Office for Add-ins to be functional
** Office 2013 Microsoft Support expired 4/10/18, Office 2016 Microsoft Support expired 13/10/20. Our software is no longer supported on these older versions as updates are no longer tested on platforms that aren't supported by Microsoft.
^ We do not recommend the use of Internet Explorer as not all features are compatible. Chrome is the recommended browser.
Server Hardware Requirements
| Server Hardware | Minimum requirements |
| CPU | 4 cores, 8 threads |
| RAM | 16GB |
| Internal network speed | 100Mb/s |
| Storage (Software, Firebird Database & Files) | 1TB |
The above server hardware requirements are to be used as a general guide only, as the actual requirements will depend on other software installed on the server and number of users accessing the server.
If you would like to discuss further please get in touch with our support team.