We've moved to a new Support Centre!
If you need to log a support ticket, please email [email protected].
For assistance with our Active products, visit the Active Support Centre.
For resources related to all other products, visit the Business Fitness Support Centre.

Updating Client Email Address

If a client requires their email address to be updated, this needs to be done by the client themselves by logging into their account. This is a simple and straightforward process, detailed with images below:


  1. Go to https://identity.businessfitness.com.au/ and sign in with the Portal login details.



  2. Once signed in, click on Profile.



  3. Update the Email field with the new email address, and click Save Changes.



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