System - Options - Records - Accepted File Types

There is a feature in HowNow to increase the security around what types of files can be added. There is a default list of accepted file types and any other file types your firm would like to accept will need to be added, by your HowNow Administrator, to the Accepted File Types list for your firm in HowNow.

If a certain file type is not allowed by default, users will see the following message when trying to add a file. 

 Your HowNow administrator can add additional file types by following the steps below:

1. File > Options > Records Tab 

2. Click into the Accepted File Types and add your new extension e.g ".svg"

3. Click Ok to save changes

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