- Confirm the HowNow Web Server Services are at "Started" status in the Administrator Services
- HowNow Web Server
- HowNow Web Server Guardian
- If they are started, re-start them and re-open HowNow
- If they are not started, start them and re-start HowNow
- If they are not in the Services, confirm you are on the server where HowNow Software has been installed, then install using the HowNowWSSetup.exe, re-start HowNow
- If you have tried all above, remove HowNow Web Server from Control Panel & Re-install (ensure the install is done from the physical path)
We've moved to a new Support Centre!
If you need to log a support ticket, please email
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For assistance with our Active products, visit the Active Support Centre.
For resources related to all other products, visit the Business Fitness Support Centre.
For assistance with our Active products, visit the Active Support Centre.
For resources related to all other products, visit the Business Fitness Support Centre.
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